Apr 17, 2024

3RM's Q1 Recap: Milestones and Product Updates

We’ve had an exciting start to the year, rolling out new features and changes to the 3RM ecosystem to make your lives easier. We'd like to share that we’ve hit some significant milestones: over 300k chats imported, 150k relationships managed, and support extended to over 1,000 team members. Thank you for being an integral part of our journey.

Let's dive into all the exciting updates and happenings from Q1:

Product Updates:

More Properties: Properties in 3RM now provide enhanced context for conversations, enabling efficient filtering and insights. Customize values for an approach to filtering your conversation data tailored to your needs.

Universal Search: Our search feature streamlines navigation by enabling quick access to support documents and executing commands for efficient browsing within the 3RM dashboard. Simply use 'cmd + k' to search and experience the magic!

UX Stability: We've prioritized enhancing 3RM's application stability, ensuring smoother user experiences. Enjoy improved performance and reliability for smoother usage of our application.

Implemented Updates:

  • Improved Chrome Extension: Our enhanced Chrome extension offers real-time updates to your 3RM dashboard, ensuring that you're always in the loop with the latest developments. Whether you're managing leads, communicating with clients, or collaborating with team members, you can trust that your interactions are happening and being reflected in 3RM in real-time, facilitating smoother workflows and more effective communication.

  • Send Customized Batch Messages To Entire Folders:  With our batch messaging feature, you can send personalized messages to entire folders within seconds. This functionality allows you to tailor your communications with rich text, images, and snippets, ensuring that your messages resonate with your audience. Whether you're sending out updates, announcements, or marketing campaigns, you can do so efficiently and effectively, saving time and effort while maximizing engagement.

  • Search Your Telegram Network: Our advanced search functionality enables you to gain valuable insights, track leads, and foster connections effortlessly within your Telegram network. Whether you're looking for specific conversations, monitoring engagement trends, or identifying potential opportunities, our search feature makes it easy to find the information you need quickly and efficiently, empowering you to make informed decisions and drive results.

  • Reporting: Unlock the power of data with our robust reporting tools. Our reporting dashboard provides valuable insights into follow-ups, engagement trends, and team performance, allowing you to track progress, identify areas for improvement, and make data-driven decisions. 

  • Manual Chats: Create a comprehensive repository of conversation data by manually adding chats from any source, including ones outside of Telegram. Whether you're importing historical data points from previous platforms or consolidating conversations from multiple sources, our manual chat import feature enables you to create a single point of reference, ensuring that all relevant information is easily accessible and organized within your 3RM account.

  • Workspace Customization: Tailor your workspace to suit your unique needs and preferences with our customizable workspace feature. Whether you prefer a minimalist layout or a more detailed view, our workspace customization options allow you to create an environment that maximizes productivity. Organize your workspace, arrange your tools and lists, and personalize your settings to create a workflow that works for you.

  • Enhanced Performance: Experience lightning-fast contact management with our enhanced performance capabilities. Whether you're adding contacts, updating information, or accessing your data, 3RM delivers speed and responsiveness, ensuring that you can work quickly and efficiently without any slowdowns or interruptions. 

These expanded and optimized features offer new enhancements to your 3RM experience.